Terms & Conditions

Welcome to Vastra Kalaa. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. About Vastra Kalaa

Vastra Kalaa specializes in offering premium-quality women's unstitched suits, dress materials, and ethnic fashion products. We strive to provide accurate product descriptions and a seamless shopping experience for our customers.

2. Acceptance of Terms

By accessing our website, creating an account, or placing an order, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You agree to comply with all applicable laws and regulations.

3. Product Information

We make every effort to display our products accurately. However:

  • Actual product colors may vary slightly due to screen settings, photography, and lighting conditions.
  • As our products may involve handcrafted, woven, embroidered, or printed elements, minor variations may occur and should not be considered defects.
  • Product descriptions, specifications, and prices are subject to change without prior notice.

4. Pricing and Payments

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.
  • Prices are inclusive or exclusive of applicable taxes as indicated during checkout.
  • We reserve the right to modify prices at any time without prior notice.
  • Payments must be completed through approved payment methods available on the website.
  • Orders will be processed only after successful payment confirmation.

5. Order Acceptance and Cancellation

Order Acceptance

Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.

Customer Cancellation

Customers may request order cancellation before dispatch. Once an order has been shipped, cancellation may not be possible.

6. Shipping and Delivery

  • Delivery timelines provided on the website are estimates and may vary depending on location, courier services, weather conditions, or unforeseen circumstances.
  • Vastra Kalaa is not responsible for delays caused by courier partners or events beyond our reasonable control.
  • Customers are responsible for providing accurate shipping information.

7. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Generally:

  • Products must be unused, unwashed, and returned in original condition with tags and packaging intact.
  • Customized, altered, stitched, or specially ordered items may not be eligible for return or exchange.
  • Refunds, where applicable, will be processed through the original payment method.

Please refer to our dedicated Return & Refund Policy page for complete details.

8. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You agree to provide accurate and updated information.
  • You are responsible for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions.

9. Intellectual Property Rights

All content on the Vastra Kalaa website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Graphics
  • Website design
  • Text and content

Is the property of Vastra Kalaa and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited without prior written consent.

10. Prohibited Activities

Users must not:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to website systems or data.
  • Upload malicious software, viruses, or harmful code.
  • Interfere with the website's operation or security.
  • Misrepresent identity or provide false information.

Violation of these provisions may result in termination of access and legal action where applicable.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page along with the revised effective date.

11. Limitation of Liability

To the maximum extent permitted by law, Vastra Kalaa shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, business, or data.
  • Delays or interruptions beyond our control.
  • Errors, inaccuracies, or omissions on the website.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

12. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

While we strive for accuracy and uninterrupted service, we do not guarantee:

  • Continuous website availability.
  • Error-free operation.
  • Complete accuracy of all information displayed.

13. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].

15. Changes to Terms & Conditions

Vastra Kalaa reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Vastra Kalaa
Email: hashtagvastrakalaa@gmail.com
Phone: +91-9216976969

By accessing or using the Vastra Kalaa website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.